Please note: We take precautions when booking appointments - Both our Clients and our Cleaners MUST pass a COVID self assessment prior to confirmation of appointments. Thank you.

Help & FAQs


if something is not done to your expectations, please let us know. We’ll send a team out to make it right (within a 3-day window).

All of our folks are interviewed and pass a detailed background check and our company is licensed and insured. Only about 10% of the people that apply end up working as an Exquisite Clean certified cleaner

We have three levels of security in place. First off our booking page is protected by extended validation SSL. Secondly, our booking form has its own layer of 256-bit security. Third, credit card transactions are processed by Stripe and are layered on their own 256 security protocol. In addition, no credit card numbers are stored in our system (only a token that allows us to charge the card). Rest assured we take security very very seriously.

If you’re not content with your cleaning, we will come out and re-clean (within a 3-day window).

Yes, they do. We run a detailed background check on all applicants as the last step in our pre-screening process.

If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there to take care of it. That’s our promise to you!


We price based on the number of bedrooms and bathrooms in the home. Select the number and the price is shown instantly on the website. You are welcome to add additional services as you please.

We provide services for Durham & the GTA.

Sure thing. Simply add your special task or extras to your booking page and checkout. If you need a special custom quote, feel free to email us at or call us directly at 647-360-5958

Standard cleaning takes into account everything that involves cleaning a home or apartment.

  • Cleaning/vacuuming floors,
  • Cleaning bathrooms,
  • kitchen,
  • Clean living room,
  • dusting, etc.
  • We do offer extra services like cleaning inside the fridge and inside the oven, and those can be selected on the booking form when you select a service.


When you book a service an account is automatically created for you. Simply set up your account, choose your password, and you’re ready to go.

Yes, we provide all cleaning supplies, products, and equipment, unless there is a specific request for a certain service.